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Automotive Service Advisor required in Chelmsford, Essex
Salary: Circa £24,000 (depending on experience) Term: Full Time, Permanent
Our client, a prestige specialist, is currently looking to recruit an experienced Service Advisor to join their service department. This is a fantastic opportunity to join a great company.
Duties as a Service Advisor include:
*Acting as a contact for customers, from booking in, to liaising with the aftersales department in order to provide them with regular updates on the status of their vehicles
*To ensure that the cost of parts required and price of work have been agreed with the customer
*Explaining technical information that may be pertinent to the customer in a clear manner
*Acting as a point of contact for customers and making sure that they are provided the highest level of care as well as building a rapport with them in order to retain their business
Requirements for the role of Service Advisor include:
*Acting in a professional, welcoming manner to customers *The ability to clearly communicate to both customers and colleagues *Always working to ensure the highest level of customer care and satisfaction *Knowledge of Kerridge or a similar DMS would be beneficial
Submit your up to date CV, ensuring you include all your contact details, including your mobile phone number, postcode and your email address.
NB: Your details will not be sent to any of our clients without your permission.
Please email your CV in complete confidence as soon as possible to Sam at Driven Motor Jobs or call 07867 125855 / 01603 717858