- Fulfilment of agreed ongoing service levels - from a regulatory and client expectation basis - Pro-actively build relationships to deliver a consistent and reliable support service to colleagues, business suppliers
- Embed efficient working practices and communicate internally and externally in a professional manner
- Continuous improvement - consistently generate ideas and exchange best practice to help improve the overall effectiveness of the business
We are looking for a candidate that shares our ideals of providing ongoing financial advice that is focused on the best outcomes for clients. The successful applicant will play a key role in the continuing growth of the business and take a pro-active role in the delivery of the firms` service quality standards.
Required Skills and Attributes
- Excellent organisational, communication and interpersonal skills - Ability to prioritise and complete work to deadlines - Teamwork - proactively helping others to deliver their desired results - Ability to multi task effectively in a busy and dynamic environment - Positive and enthusiastic attitude, with the capability to influence others - Taking responsibility for commitments and performance - A focus on impact to deliver on business objectives - Accuracy and adherence to timescales in all tasks - Integrity and trust - Flexibility - striving to exceed the expectations of others