This well established Motor Trade Car Dealership has an opening for an experienced Service Advisor to join their successful organisation based in Suffolk.
You must have experience within a main car dealership and knowledge of the Kerridge system would be a distinct advantage. You also need to possess excellent customer service skills and be a confident relationship builder, able to advise customers on minor technical issues whilst delivering a first class service whilst also achieving the company objectives and targets. You will take ownership of customer queries and resolve all issues through to your customer`s satisfaction.
Your duties include: Meeting and greeting customers into the service reception, Booking vehicles in, advising on duration of repairs, Gaining authority for any additional work that may need carrying out, Ensuring deadlines and targets are achieved whilst maintaining a high quality of service
The ideal candidate must have excellent leadership and people-management skills, coupled with a good level of education, outstanding communication skills and must be well presented.
To apply for this position call Michelle Hall on 01603 610616 or email your CV to michelleautomotivehr.co.uk
Motor Trade experience is essential.
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